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21

Apr

We work in a profession, and indeed live in a world, where our flight/fight/fright response is continuously triggered. We are overwhelmed with stress complexity, bathed in neon blue lights, underexposed to the sun (working inside all day), consumers of sugars, carbs, alcohol, fake fats, maddened by our inability to grasp the enormity of an interconnected world (how much time do you…

15

Apr

Success and a perceived advantage will nearly always promote envy. Not from all. But always from some. The person feeling envy can be a friend, a virtual friend (social media only) a colleague or—for the purposes of this blog—a patient. In fact dentistry is rife with enviers. It provides the fuel for so much of the interpersonal acrimony and vociferous negativity…

8

Apr

It’s been interesting to receive feedback during the release of this blog series on ‘difficult personalities’. There has been a lot of gratitude, people recognising certain traits from patients they dread, laughs at the predictable and almost identical behaviour different patients exhibit to different dentists, and for me the most important part is people writing to say the blogs have helped…

The difference between neurotics and psychotics is to be understood by deciphering the picture. Neurotics live on the ground like you and me. But, whilst living alongside you, they can also see the castle in the sky. They also see real life, people, their dentist, their doctor, their Instagram feed, the cat and the dog. They can also see a flying…

The Pampered Prince/Princess: They will draw you in with their regal air. They are calm and ever so slightly imbued with a feeling of superiority. It is pleasant to meet people who appear confident and destined to wear a crown. But beware. They act superior because they consider you staff—hired help to answer their every need. You may have more sympathy…

15

Mar

The second type of potentially difficult person we will explore together is the Drama Magnet (DM). Something is always wrong. Always. And, of course, once a problem is in the past, another one emerges. When discussing their drama, the drama magnet is full of energy and can be initially compelling. However, they only want your sympathy and support – often not…

11

Mar

Their posts allow you to fleetingly marvel at a truly remarkable person. In their photos, they are always smiling and apparently having a fantastic time. They take trips to the most exciting exotic locales. They make a point of always supporting the best and latest causes because ‘it’s important to give back’ (and tell the whole world you are doing it)….

Zeus. King of all the Gods. His wife is a goddess; his many girlfriends are all 10/10s or other goddesses. He lives in a glowing palace on top of a mountain and is King of the Universe. All the other gods bow to him, every creature alive fears and respects him. He is the King. King of the Gods. Interestingly, the…

25

Feb

I was asked to provide some remedial training for a postgraduate student training at a major London teaching hospital around three years ago. He was in the final year of training, and as he approached his final exam to gain an MClinDent in Prosthodontics and get on the specialist list some cracks had started to show. A number of case study…

Imagine I ask you to write your name down on a piece of paper. You are completely competent to do this; indeed, you will be an expert. So if this were to be done in front of a peer or a panel of judges I doubt it would raise your heart rate significantly. There would be no sweat on your brow….